Customer Service
The level of support offered to our customers is unparalleled in this industry. We provide regular expert opinions, consultation and assistance through regular preventive service calls. In addition, we also provide emergency service 24 hours per day, seven days per week.
Laundry service calls can include the following checkpoints:
- Temperature check for wash, bleach and rinse
- Water levels
- Operation times and Formula selection
- Hot, Cold Steam and Dump valves
- Drains
- Drive belts
- Concentration of products
- Iron and bicarbonate content and water hardness
- PH of finished products
- Inspect dispensing equipment for proper operation
Our customer service quality is unmatched in this business. We provide regular visits as well as 24-hour response for emergency needs. We individualize our service to fit your schedule and your needs, including assisting in training your staff on equipment and chemicals, regularly checking dispensing equipment, wash results and ensuring you never run out of product.
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WE LOOK FORWARD TO THE OPPORTUNITY TO SERVE YOU